LIMITED CONDITIONAL WARRANTY*
Backyard Products, LLC warrants the following:
Backyard Products, LLC will repair, replace or pay for the affected part. In no event shall Backyard Products, LLC pay the
cost of labor or installation or any other costs related thereto. All warranties are from date of purchase. If a cash refund is
paid on an affected part, it will be prorated from the date of purchase.
The warranty is effective only when:
To validate your warranty, it is necessary to properly maintain your Backyard Products, LLC unit; shingle the roof and paint or solid-colored stain the siding using quality, 100% acrylic latex exterior product with a minimum of two (2) coats within thirty (30) days of assembly; caulk above all doors and all horizontal and vertical trim boards; paint and seal all exposed edges, sides and faces of siding/trim and OSB siding to include all exterior walls and all sides and all edges of doors. Warranty is void if damage caused by failure to properly paint the product or damage caused by not properly venting structure when attempting to insulate or modify structure from its' original intent.
Keep vegetation trimmed away from building and make sure siding panels and trim do not come in contact with masonry or cement. The minimum ground clearance for siding must be one half inch (½ inch) from concrete slab or two and one half inches (2 ½”) from the ground when building is erected or constructed on a treated wood floor kit. Water from sprinklers must be kept off unit. In no event will Backyard Products, LLC be responsible for any indirect, incidental, consequential or special damages nor for failure(s) that are caused by events, acts or omissions beyond our control including, but not limited to, misuse or improper assembly, improper maintenance (which eventually leads to rot or decay) and acts of nature. Backyard Products, LLC will not be held responsible for any labor costs incurred to construct your unit. This warranty gives you certain specific rights that vary from state to state. Warranty does not cover contents of structure.
To make a claim under this warranty, you can call 1-888-827-9056 or make a claim online at help.backyardproducts.com.
Please have ready the information below when you call or include the information in your email:
All other inquiries can be mailed to:
Backyard Products, LLC
Attn: Customer Service
Monroe, MI 48162